KNOWLEDGE & THOUGHT CLARITY – THE WIN

By management appropriately applying the principles and practices of SoPK, a business can simultaneously reduce costs through reducing waste, rework, staff attrition and litigation, while increasing quality, customer loyalty, worker satisfaction and, ultimately, profitability.

SoPK ties together Dr. Deming’s seminal theories and teachings on quality, management, and leadership into four interrelated areas: appreciation for a system, knowledge of variation, theory of knowledge and psychology.