By management appropriately applying the principles and practices of SoPK – System of Profound Knowledge | Statistical Process Controls, a business can simultaneously reduce costs through reducing waste, rework, staff attrition and litigation, while increasing quality, customer loyalty, worker satisfaction and, ultimately, profitability.
SoPK – System of Profound Knowledge | Statistical Process Controls ties together Dr. Deming’s seminal theories and teachings on quality, management, and leadership into four interrelated areas: appreciation for a system, knowledge of variation, theory of knowledge and psychology.