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Books

The Right Measures: The Story of a Company's Journey to Find the True Indicators of Its Success and Values
By Mark A. Nash and Sheila R. Poling
Measures exist everywhere. Just like in a good recipe or on a construction site, measurements are the foundational building blocks which determine and drive the final output of every organization. This book will show examples of what some companies’ value, how these values are measured and how these measures can impact the behavior of employees.
 
The Right Measures is a compelling, fast-paced business novel which demonstrates how using the right measures can make the difference in determining success or failure in any organization. You will learn about the concept of selecting and using a limited number of measures. This book will help you understand what a company’s few critical measures are and how to use them to build the foundational structure necessary to effectively manage an organization.
 
Now Available!
 
 
 
 
Mapping the Total Value Stream
By Mark A. Nash and Sheila R. Poling
Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular, Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations.
 
The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes, they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level – not only is the calculation of this lead time explained, but the text also covers the very real possibility of having more work in the queue than available time.
 
While previous books have focused on only production process VSM or transactional process VSM, this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario, to teach readers what techniques are commonly applicable to both, and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves.

Using Lean for Faster Six Sigma Results
By Mark A. Nash and Sheila R. Poling
Lean? Six Sigma? or Lean Six Sigma?
 
Which is the right approach for effective continuous improvement? While much has been written on merging Lean and Six Sigma initiatives, this is the first book to detail a logical alternative - a no-nonsense strategy for maintaining the best of both initiatives without diluting either.
 
In Using Lean for Faster Six Sigma Results, Mark Nash, Sheila Poling, and Sophronia Ward lay out the differences between Lean and Six Sigma, define the distinct power and focus of each, and detail why and how to use them together in a synchronized and complementary way. While Lean focuses on the elimination of waste, Six Sigma addresses variability and reliability. Organizations that initiate Lean early in their continuous improvement efforts create culture change, immediate results, and streamlined processes, paving the way for faster and more effective Six Sigma results.
 
This practical, easy read shows how to choose the right projects, approach, people, and toolset to achieve bottom-line results faster. Readers will benefit from the authors' years of experience implementing Lean with Six Sigma, through detailed case studies from both manufacturing and service companies.
If you are struggling with the dilemma of how to integrate Lean and Six Sigma, or deciding which approach to use, read this practical, down-to-earth book to inspire and guide your strategy.

Manufacturing Engineering Handbook
Chapter on Lean and Six Sigma contributed by Sophronia Ward and Sheila R. Poling
Let our teams of experts help you to stay competitive in a global marketplace. It is every company's goal to build the highest quality goods at the lowest price in the shortest time possible. With the Manufacturing Engineering Handbook you'll have access to information on conventional and modern manufacturing processes and operations management that you didn't have before.
 
Covering topics from engineering mathematics to warehouse management systems and methodologies to include Lean and Six Sigma, Manufacturing Engineering Handbook is the most comprehensive single-source guide to Manufacturing Engineering ever published.

 

Quality Brain Teasers: Real-World Challenges to Build Your Manufacturing Skills
By Sophronia W. Ward and Sheila R. Poling
Traditionally, brain teasers are thought of as puzzles to solve using a logical thought process in a sequential manner. Every person faced with using the current data available in their organization will relate to this notion of a brain teaser. All brain teasers are based on real-world situations that are encountered by workers in a manufacturing environment.

Each brain teaser has three parts:
1. The Situation—a description of a process or problem,
 
2. Available data or other supporting information,
 
3. Questions that need answers in order to achieve continuous improvement.
Answers are provided and supporting visual displays of analytic tools and techniques used are shared a well. Key lessons have been added associated with each brain teaser for the use of the reader. In addition, key words are provided to assist the user in finding a Quality Brain Teaser that focuses on a particular topic. This book has been used by many trainers who use the case studies to teach valuable process improvement concepts.

 

All books available from Amazon.com and bn.com


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